rates & hours

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rates

We treat all our clients with fairness and equity.
Fees are lower on smaller networks with fewer devices.   More complex networks typically require more experienced consultants, and higher rates apply.

 

Home*
one to 10 IP's

          		Small
Business
one to 20 IP's 		Mid-Size Business
20 - 100 IP's 		Corporate
Enterprise
over 100 IP's
On & Off-site
Hourly Rate
 $145 $165 - 175 $185 $205
Round Trip Travel time
50%
of hourly 		50%
of hourly 		50%
of hourly 		50%
of hourly

 

Billing terms: COD unless credit account is established prior to service.
Payment method: Check or credit card (with 5% add'l fee)
Minimum Onsite time: One hour 
Minimum Offsite time: One quarter-hour (15 minutes)

Minimum billing unit: Quarter-hour increments for On and Off-site consulting.

We do not mark-up hardware nor software.
We do charge time to research, locate and present our findings and recommendations. Expenses are billed as direct costs to clients.

In some cases, more complex systems on small networks may increase rates.

Round trip travel fees offset fuel, vehicle maintenance, insurance
and lost time associated with travel throughout
northern Illinois and southern Wisconsin.


*Home rates apply when paid with a personal check and
business/company systems are not involved.
Business rates apply when paid with business check.

 

hours

Monday to Friday 8:30 a.m. 5:30 p.m., Central Time

24/7 Support available with Rapid-Response Subscribers*

After-Hours Response Fee:
After-hours and weekend appointments may be subject to a $200 After-Hours Response Fee per consultant*.  Standard hourly charges also apply.  MacPCtech.com pays the After-Hours Response Fees directly to the attending consultant as compensation for their personal time.  After Hours are times outside Monday - Friday, 9 a.m. to 5 p.m., Central Time

*After-Hours Response Fees are waived for MPT™ Rapid-Response Service Subscribers.

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After-Hours Response Fee:
After-hours and weekend appointments.

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